Basic Objectives
Provide onsite materials & processes support to the Stratford Manufacturing Operation. Applies engineering techniques to create, develop and experiment with various materials to create products. Assist Product Support and Development Engineering as they develop new products and improve existing products. Provide advice to Sales, Customer Service, Marketing, and Product Management concerning corrosion and materials selection. Work with cross-functional teams to determine causes of failure and implement improvements to prevent future failures.
THE PRIMARY RESPONSIBILITIES AND THE ASSOCIATED LEVELS OF AUTHORITY ARE DESCRIBED BELOW:
The possible levels of authority are identified as follows: A. MAKES DECISION AND IMPLEMENTS APPROPRIATE ACTION B. MAKES DECISION AND INFORMS SUPERVISOR OF ACTION TAKEN C. MAKES DECISION AND OBTAINS CONCURRENCE OF SUPERVISOR BEFORE TAKING ACTION D. PROVIDES INFORMATION FOR SUPERVISOR’S DECISION AND ACTION |
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AUTHORITY
LEVEL |
ITEM
# |
PRIMARY RESPONSIBILITIES: |
B | 1 | Provide technical support to Engineering, QA, and Manufacturing Departments on materials and processes topics (welding, brazing, precision cleaning, surface finishing, raw materials, etc). |
A | 2 | Inspect raw materials and components using hardness/micro hardness testing, metallography, microscopy, X-ray fluorescence, and other techniques. Conduct routine weld inspections (visual and by sectioning), and train others to do this as needed. |
A | 3 | Analyze critical customer applications and advise Sales/Customer service on appropriate materials of construction, while considering factors like temperature and corrosion. Consult directly with customers as needed. |
B | 4 | Maintain and update welding qualification documentation (WPS, PQR, WPQ). Administer welding qualification tests, either internally and/or with the help of external resources. |
C | 5 | Analyze product failure data (from field returns and the Product Test Lab) to determine the root cause of failure and develop solutions. Report findings to internal and external customers in a professional format. Use this information to drive product improvements and prevent future failures. |
B | 6 | Become a subject matter expert and resource for other teams to draw upon. Educate and advise others. |
B | 7 | Work with Manufacturing Engineering and Quality to develop best practices, work instructions, and operating procedures. |
C | 8 | Work with Materials Management and Suppliers to solve supply chain problems (material shortages, material or process changes, material defects). |
A | 9 | Maintain the Materials Lab in a state of readiness. Ensure consumables are adequately stocked, equipment is well maintained, and the area is organized and tidy. |
D | 10 | Cross-train in the Product Testing Lab to provide a critical backup. |
C | 11 | Other duties as assigned. |